A Few Paws ("we," "us," or "our") respects your privacy and is committed to protecting the information you provide when creating a personalized pet portrait or purchasing a custom product from our website.
This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.
1. Who We Are
A Few Paws is operated by:
Gagaxiao (Dehua) E-commerce Co., Ltd.
No. 933, Longxun Road, Longxun Town, Dehua County, Fujian Province, China
For privacy questions or requests, please contact: support@afewpaws.com
2. Information We Collect
We collect information needed to create personalized artwork, process orders, provide customer support, and operate our website.
Information You Provide
Depending on how you use our service, we may collect:
- Pet photos you upload for portrait creation
- Portrait preferences and customization choices
- Artwork selections and approval decisions
- Name, email address, shipping address, and order information
- Messages or information you provide when contacting customer support
Automatically Collected Information
When you visit our website, we may collect limited technical information such as:
- Browser type
- Device information
- Pages visited
- Approximate time of your visit
- Security and fraud prevention information
This information helps us operate, secure, and improve our website.
3. How We Use Your Information
We use your information only for purposes related to operating A Few Paws and providing your requested products.
This may include:
- Creating personalized pet portraits
- Showing previews for your review and approval
- Preparing approved artwork for production
- Processing payments and completing orders
- Producing and delivering your custom product
- Providing customer support
- Preventing fraud, abuse, or unauthorized use
- Improving website reliability and customer experience
We do not sell your personal information.
4. Your Pet Photos and Artwork
You upload your pet’s photo so we can create a personalized portrait.
By uploading a photo, you authorize us to use that photo only as needed to:
- Create your requested portrait
- Prepare previews for your review
- Produce the approved artwork
- Fulfill your order
- Provide related customer support
We do not use your pet photo or finished artwork for public advertising, promotional materials, or marketing campaigns without your separate permission.
Uploaded photos and artwork files are stored using restricted access controls and are not made publicly available.
5. When We Share Information
We may share information only when necessary to provide our services.
This may include trusted service providers that help us with:
- Website hosting and security
- Payment processing
- Order processing
- Custom production
- Shipping and delivery
- Customer support
- Technology services required to operate our platform
These providers are permitted to use information only as necessary to provide their services.
We may also disclose information when required by law or when necessary to protect our customers, business, legal rights, or website security.
We do not sell your pet photos, artwork, or personal information.
6. Cookies and Website Technologies
We may use cookies and similar technologies to:
- Keep our website functioning properly
- Understand website usage
- Improve performance
- Protect against fraud and abuse
Some website features may rely on third-party technology providers that process limited information to provide these services.
You may adjust cookie settings through your browser settings, although some website features may not function properly without certain cookies.
7. International Processing
A Few Paws operates internationally, and information may be processed in countries other than your own.
Your information may be processed by service providers located in different regions to provide portrait creation, production, and support services.
We take reasonable measures to ensure information is handled securely and only used for legitimate business purposes.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information.
These measures may include:
- Restricted access controls
- Secure storage systems
- Protected customer information
- Data minimization practices
However, no online service can guarantee complete security.
9. Children's Privacy
A Few Paws provides pet portrait creation and purchasing services for pet owners. Our services are not directed to children under 13 years old.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, please contact us so we can review and take appropriate action.
10. How Long We Keep Information
We keep information only for as long as necessary for the purposes described in this policy.
Generally:
- Uploaded photos and unused portrait files may be retained for up to 30 days after your last portrait activity.
- Approved artwork connected to an order may be retained for up to 90 days after delivery to support customer service, quality issues, reprints, and refunds.
- Order, payment, accounting, security, and legal records may be retained longer when required for legitimate business or legal purposes.
11. Your Privacy Choices
Depending on applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain information
- Withdrawal of consent for future processing
To make a privacy request, contact: support@afewpaws.com
We may need to verify your identity before completing certain requests.
12. California Privacy Rights
California residents may have additional privacy rights under applicable laws, including rights to request access, deletion, correction, or information about how personal information is handled.
A Few Paws does not sell personal information.
To submit a California privacy request, contact: support@afewpaws.com
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, business practices, or legal requirements change.
The effective date shown at the top of this page indicates the current version.
If a material change affects how we use previously collected information, we will provide appropriate notice when required.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
A Few Paws Privacy Support
support@afewpaws.com
Privacy Contact
A Few Paws is operated by Gagaxiao (Dehua) E-commerce Co., Ltd.